711 bet Privacy Policy

1. Data Controller

For the purposes of this Privacy Policy, the data controller responsible for your personal information is 711 bet, the operator of the online gaming platform accessible at 711bet.asia. When this policy refers to "711 bet", "we", "us", or "our", it refers to the operator of 711bet.asia and its authorised representatives.

If you have any questions or concerns about how 711 bet handles your personal data, you may contact our Data Privacy Officer using the contact details provided in Section 13 of this policy.

2. Personal Data We Collect

711 bet collects personal data from you in the following ways: directly when you register or interact with the platform, automatically through your use of 711bet.asia, and occasionally from third-party sources such as payment processors and identity verification providers.

2.1 Registration & Account Data

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile number
• Residential address (including city, province, and postal code)
• Username and encrypted password
• Nationality and country of residence

2.2 Identity Verification (KYC) Data

• Government-issued photo ID (e.g., Philippine passport, PhilSys National ID, SSS ID, driver's licence)
• Proof of address documents
• Selfie or facial image for identity matching (where required)
• Source of funds documentation (where required for compliance)

2.3 Financial & Transaction Data

• Deposit and withdrawal history
• Payment method details (e.g., GCash account reference, Maya account reference, bank account details for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank)
• Transaction amounts in Philippine Peso (PHP)
• Bonus and promotional activity records

2.4 Gaming Activity Data

• Game history, bet records, and session logs
• Responsible gaming tool settings (deposit limits, loss limits, self-exclusion status)
• Customer support interaction records

2.5 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, time spent on the platform, and clickstream data
• Cookie identifiers and session tokens

3. How We Use Your Personal Data

711 bet uses your personal data for the following purposes:

• Account creation and management: To register your account, verify your identity, and maintain your player profile on 711bet.asia.
• Age and identity verification: To confirm that you are at least 21 years old and to comply with Know Your Customer (KYC) obligations under applicable Philippine regulations.
• Payment processing: To process deposits and withdrawals via GCash, Maya, and Philippine bank transfers, and to maintain accurate financial records.
• Platform operation: To provide, maintain, and improve the 711 bet gaming platform, including live casino, slots, bingo, and sports betting services.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 support team.
• Responsible gaming: To monitor gaming activity, enforce responsible gaming tools such as deposit limits and self-exclusion, and identify players who may need support.
• Legal and regulatory compliance: To comply with anti-money laundering (AML) obligations, tax reporting requirements, and any other applicable Philippine laws and regulations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security threats.
• Marketing and promotions: To send you relevant promotional offers, bonuses, and platform updates, subject to your communication preferences. You may opt out of marketing communications at any time.
• Analytics and improvement: To analyse platform usage patterns and improve the overall player experience on 711bet.asia.

4. Legal Basis for Processing

711 bet processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and 711 bet – specifically, to provide you with access to the gaming platform and related services.
• Legal obligation: Processing is required to comply with applicable laws, including KYC, AML, and gaming regulatory requirements in the Philippines.
• Legitimate interests: Processing is necessary for 711 bet's legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Sharing Your Personal Data

711 bet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment service providers: GCash, Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your financial transactions.
• Identity verification providers: Third-party KYC and AML compliance service providers who assist us in verifying your identity and complying with regulatory obligations.
• Game software providers: Licensed game studios and live dealer platform providers who supply the games available on 711bet.asia. These providers may receive limited technical data necessary to deliver the gaming experience.
• Customer support platforms: Third-party live chat and helpdesk software providers used to deliver our 24/7 support service.
• Regulatory and law enforcement authorities: Where required by law, court order, or regulatory directive, 711 bet may disclose your personal data to the relevant Philippine authorities, including PAGCOR and law enforcement agencies.
• Professional advisers: Lawyers, auditors, and accountants who provide professional services to 711 bet, subject to strict confidentiality obligations.

All third-party service providers engaged by 711 bet are contractually required to process your personal data only for the specified purpose and to maintain appropriate security standards.

6. Data Retention

711 bet retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements.
• Financial transaction records are retained for a minimum of five (5) years for tax and regulatory reporting purposes.
• Gaming activity logs are retained for a minimum of three (3) years following the relevant gaming session.
• Marketing consent records are retained for as long as necessary to demonstrate compliance with applicable data protection laws.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 711 bet will securely delete or anonymise the data.

7. Security Measures

711 bet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 711bet.asia.
• Encrypted storage of sensitive data, including passwords (stored as salted hashes) and financial information.
• Access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits and penetration testing of the 711 bet platform.
• Two-factor authentication (2FA) options available to players for enhanced account security.
• 24/7 security monitoring to detect and respond to suspicious activity in real time.

While 711 bet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 711 bet will notify you and the relevant authorities as required by applicable law.

8. Cookies & Tracking Technologies

711 bet uses cookies and similar tracking technologies on 711bet.asia to enhance your experience, maintain your session, and analyse platform usage. The types of cookies we use include:

• Essential cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and responsible gaming tool configurations.
• Analytics cookies: Collect anonymised data about how players use 711bet.asia to help us improve the platform. This data does not identify you personally.
• Marketing cookies: Used to deliver relevant promotional content based on your activity on the platform. You may opt out of marketing cookies through your browser settings or by contacting our support team.

You can control cookie settings through your browser. Please note that disabling essential cookies may affect the functionality of 711bet.asia. By continuing to use the platform, you consent to our use of cookies as described in this policy.

9. Your Data Protection Rights

As a player on 711bet.asia, you have the following rights with respect to your personal data, subject to applicable law:

• Right of access: You have the right to request a copy of the personal data 711 bet holds about you.
• Right to rectification: You have the right to request correction of inaccurate or incomplete personal data.
• Right to erasure: You have the right to request deletion of your personal data, subject to our legal retention obligations.
• Right to restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing of your personal data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact our Data Privacy Officer using the details in Section 13. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

10. Minors

711 bet conducts mandatory age verification during the registration process. If you are a parent or guardian and believe that your child has registered on 711bet.asia, please contact our support team immediately so we can take appropriate action.

11. International Data Transfers

711 bet primarily processes and stores personal data within the Philippines. In some cases, personal data may be transferred to and processed by our service providers in other countries, including for the purposes of identity verification, payment processing, and game software delivery.

Where personal data is transferred outside the Philippines, 711 bet ensures that appropriate safeguards are in place to protect your data, including contractual clauses requiring the recipient to maintain data protection standards equivalent to those applicable in the Philippines.

12. Changes to This Privacy Policy

711 bet reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how 711 bet protects your personal data. Your continued use of 711bet.asia following the posting of changes constitutes your acceptance of the updated policy.

13. Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 711 bet, please contact our Data Privacy Officer:

We aim to respond to all data privacy requests and enquiries within thirty (30) days of receipt. For general support queries unrelated to data privacy, please contact our main support team at [email protected].